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Popular Questions

How do I create my first workflow?

Creating a workflow is simple:

  1. Go to your dashboard and click "Create Workflow"
  2. Choose a trigger (what starts the workflow)
  3. Add actions (what happens when triggered)
  4. Test and activate your workflow

Check out our documentation for detailed guides.

What are tasks and how are they counted?

A task is a single action in your workflow. For example, if a workflow sends an email and updates a spreadsheet, that counts as 2 tasks.

Your monthly task limit refreshes at the start of each billing cycle.

Can I upgrade or downgrade my plan?

Yes! You can change your plan at any time from your billing settings. Upgrades take effect immediately, while downgrades take effect at the end of your current billing cycle.

How do webhooks work?

Webhooks allow external services to trigger your workflows in real-time. When you create a webhook trigger, we provide you with a unique URL that you can configure in other applications to send data to FlowMatix.

Is my data secure?

Absolutely! We use industry-standard encryption (TLS/SSL) for all data in transit and at rest. All API credentials are encrypted, and we never store sensitive payment information. Read our Privacy Policy for more details.

Can I share workflows with my team?

Yes! Our team collaboration features allow you to share workflows, manage team members, and control access permissions. This feature is available on Professional and Enterprise plans.

What happens if a workflow fails?

If a workflow fails, we'll automatically retry it based on your retry settings. You'll also receive email notifications about failures, and you can view detailed error logs in your dashboard to troubleshoot issues.

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