Terms of Service

Last updated: March 25, 2026

Please read these Terms of Service ("Terms") carefully before using FlowMatix ("Service") operated by FlowMatix ("us", "we", or "our") at https://flowmatix.online/.

1. Acceptance of Terms

By accessing and using FlowMatix, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

FlowMatix is a workflow automation platform that allows users to connect applications and automate tasks. The Service includes:

  • Visual workflow builder
  • Integration with third-party applications
  • Webhook triggers and scheduled tasks
  • Data transformation tools
  • Execution logs and analytics
  • Team collaboration features

3. Account Registration

3.1 Eligibility

You must be at least 18 years old to use the Service. By registering, you represent that you meet this age requirement.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring accurate and up-to-date account information

4. Subscription Plans and Billing

4.1 Pricing

FlowMatix offers various subscription plans with different features and usage limits. All prices are in Indian Rupees (₹) and are subject to change with 30 days' notice.

4.2 Billing Cycle

Subscriptions are billed monthly or annually based on your chosen plan. Your subscription will automatically renew unless cancelled before the renewal date.

4.3 Payment

You agree to provide current, complete, and accurate billing information. Payments are processed through secure third-party payment providers (Cashfree, Razorpay, Stripe).

4.4 Refunds

Refunds are provided on a case-by-case basis within 7 days of purchase if you have not exceeded 10% of your plan's usage limits.

4.5 Free Trial

New users may be eligible for a free trial. No credit card is required for the free tier, which includes 100 tasks per month.

5. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to systems
  • Interfere with or disrupt the Service
  • Use the Service for illegal activities
  • Resell or redistribute the Service without permission
  • Scrape or harvest data from the Service
  • Create excessive load on our systems

6. Usage Limits

Your account is subject to usage limits based on your subscription plan:

  • Tasks: Monthly limit on workflow executions
  • Workflows: Number of active workflows
  • Connections: Number of third-party integrations

Exceeding limits may result in workflow failures until you upgrade your plan or the next billing cycle begins.

7. Data and Privacy

Your use of the Service is governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

7.1 Data Ownership

You retain all rights to your data. We claim no intellectual property rights over the content you provide to the Service.

7.2 Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of critical data.

8. Third-Party Integrations

FlowMatix integrates with third-party services. Your use of these integrations is subject to the terms and privacy policies of those third parties. We are not responsible for the practices or content of third-party services.

9. Intellectual Property

The Service, including all software, content, trademarks, and technology, is owned by FlowMatix and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

10. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Service may be unavailable due to:

  • Scheduled maintenance
  • Emergency repairs
  • Third-party service outages
  • Circumstances beyond our control

11. Termination

11.1 By You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

11.2 By Us

We may suspend or terminate your account if:

  • You violate these Terms
  • Your account shows suspicious activity
  • Payment fails after reasonable attempts to collect
  • Required by law

11.3 Effect of Termination

Upon termination, your access to the Service will cease, and your data will be deleted after 90 days unless otherwise required by law.

12. Disclaimers and Limitation of Liability

12.1 Warranty Disclaimer

The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be error-free or uninterrupted.

12.2 Limitation of Liability

To the maximum extent permitted by law, FlowMatix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

13. Indemnification

You agree to indemnify and hold harmless FlowMatix from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.

16. Support

Support is provided via email at support@flowmatix.online. Response times vary by subscription plan.

17. Contact Information

For questions about these Terms, please contact us:

Important: By using FlowMatix, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.